Pink with Black Dots Socks

  • $ 12.00

Customer Reviews

Based on 1 review
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Timothy Hunter
Terrible

I ordered these socks for my wedding, they never arrived, even though payment had been given, and they said the item had been delivered. When I reached out to London Jae, they never replied, and still have not gotten back with me, or offered a refund. Terrible customer service.

Timothy,

I understand that you are frustrated. I am not sure why you are upset with our company? We shipped your order in the timeframe explained on our website and according to USPS, your order was delivered 11 days ago. As you are aware, we have no control over the USPS service, which makes it difficult in situations like this.

Did you speak to your local post office or your postal carrier to ask if they had the GPS tracking for where your order was delivered? This may help you discover if they delivered it into someone else’s mailbox, and called it delivered? Also, are there other mailboxes at your address that may have received your package? Please let us know what you find out so we can get this resolved ASAP.

Sincerely,

The LJA Support Family

Customer Reviews

Based on 1 review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
100%
(1)
T
Timothy Hunter
Terrible

I ordered these socks for my wedding, they never arrived, even though payment had been given, and they said the item had been delivered. When I reached out to London Jae, they never replied, and still have not gotten back with me, or offered a refund. Terrible customer service.

Timothy,

I understand that you are frustrated. I am not sure why you are upset with our company? We shipped your order in the timeframe explained on our website and according to USPS, your order was delivered 11 days ago. As you are aware, we have no control over the USPS service, which makes it difficult in situations like this.

Did you speak to your local post office or your postal carrier to ask if they had the GPS tracking for where your order was delivered? This may help you discover if they delivered it into someone else’s mailbox, and called it delivered? Also, are there other mailboxes at your address that may have received your package? Please let us know what you find out so we can get this resolved ASAP.

Sincerely,

The LJA Support Family